I ordered a Longchamp product over a month ago through the so-called "Longchampions Türkiye" website, thinking it was an official and trustworthy source. Unfortunately, I’ve been completely let down. Not only has my order still not been shipped, but I also haven’t received a refund for the ₺ I paid.
What’s worse is the complete lack of communication. I’ve sent hundreds of emails trying to get an update or at least a response—nothing. No one replies, no tracking number is provided, and there’s no phone number to reach real customer support. It's like they vanished after taking my money.
I feel deceived and extremely frustrated. This level of service is unacceptable from a brand that claims to care about its customers. I demand an immediate refund or the product I paid for without further delay. Longchamp must take responsibility for this and fix it now.
I placed an order for a Longchamp product a week ago, but I still haven’t received any update on its status. The item has not been shipped, and despite multiple attempts to contact customer support, no one is responding. I trusted Longchamp Türkiye as an official and reliable site, but now I’m seri...
I placed an order for a Longchamp product a month ago, and to this day, I haven’t received it. What’s even more frustrating is that when I checked the tracking number provided, it shows the item was “delivered” to my address. But nothing ever arrived at my door. The delivery timestamp claims the pa...
I placed an order for a Longchamp bag on November 22, but there has been no movement on my order since. On top of that, I was charged an extra ₺300 due to exchange rate differences, bringing the total to ₺2700 on my credit card. Despite multiple emails, I have received no response from the company. ...
The website https://www.long-champs.com.tr is extremely disappointing. It appears to mimic the official Longchamp Turkey site but fails to deliver orders. After placing my order and paying, I never received the product. Attempts to reach customer service through contact forms went unanswered, and it...
On October 23, 2024, I placed two orders on the website long-champs.com.tr. It’s been over a month, and my orders are still marked as pending. I received an order confirmation email, and the payment was successfully taken from my credit card, but the items were never delivered. Despite reaching out...
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