LiveCareer Charged Me for an Unauthorized Subscription

I purchased what I believed was a one-time package through LiveCareer to create my resume. However, despite never giving my consent, another charge of 958.36 TL (approximately $20) was made to my card on July 8 at 7:17 PM. I absolutely did not authorize this second transaction, and I did not receive any clear or explicit information indicating that the purchase would enroll me in a recurring subscription.

After noticing this unauthorized charge, I tried to contact the company, but I was unable to reach customer support. I could not find anyone to assist me by email or through any other support channel.

I am requesting an immediate full refund of the $20 charged without my knowledge, as well as the permanent cancellation of any memberships or subscriptions opened in my name. I also request that these actions be completed as soon as possible and that I receive written confirmation once they have been completed.