Lingokids Charges Unexpected Annual Subscription Fee Without Prior Notice

1

Today, an annual subscription fee was charged to my Yapı Kredi credit card by Lingokids without my knowledge or consent. This transaction was executed on my card even though I gave no approval, did not initiate a subscription, and received no prior notification that I would be billed.

I only received an SMS alert regarding the transaction, but the message did not specify any amount. Neither Lingokids nor Yapı Kredi provided clear and explicit notice prior to this payment. I absolutely do not want and do not approve of this annual package currently shown as active on Lingokids.

I demand that this unauthorized payment be canceled, that the annual Lingokids package be terminated immediately, and that the full amount deducted from my credit card be refunded.

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