I am very frustrated with Lingokids. I was charged three separate times for what was supposed to be a single subscription. Two of those charges were billed directly to my mobile phone account, and the third was deducted from my credit card. That means I paid ₺3 times for only one service.
I didn’t authorize multiple payments and I never intended to purchase the same thing more than once. This kind of billing issue is completely unacceptable. I demand a full refund of the duplicate charges immediately. It’s hard to trust a children’s app that handles billing so irresponsibly.
Can someone from Lingokids please explain how this happened and guide me through the refund process? I expect to be contacted urgently so this mistake can be resolved.
I’m upset with Lingokids. I originally signed up for just a 1-month subscription, which I canceled right afterward. I was under the impression that everything was fine—until today, when I received an email notification that made me double-check my account. To my shock, I discovered that Lingokids h...
Lingokids charged ₺589.99 to my credit card without my authorization. I had downloaded the app about two months ago, used it for just one day during the trial period, and then immediately canceled my subscription and uninstalled the app. At that point, there was no active membership, and I confirmed...
I downloaded the Lingokids app from Google Play and signed up for a free trial on January 29. I canceled the subscription on February 1 and even received a confirmation of the cancellation. Despite this, Lingokids repeatedly attempted to charge my virtual credit card without my permission starting f...
I’m incredibly frustrated with Lingokids. When I signed up, the advertised annual price was ₺263, which seemed reasonable for an educational app for my child. But to my shock, they started charging me ₺263 every month instead of once a year! That’s over ₺3,000 a year, not what I agreed to. To make ...
I’m extremely disappointed with Lingokids. While purchasing a subscription through Google Play, I was offered two options—monthly or yearly. I selected the yearly plan, and on December 6, ₺459 was deducted from my credit card ending in 0407. Despite paying the full annual fee, the app now shows pop...
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