I purchased a 1-year Lingokids subscription on September 11, but the app is acting as if my membership has already expired. Every time I open the app, it blocks all content and redirects me to purchase Lingokids Plus again. I enter my password thinking it might verify my subscription, but everything remains locked, and I’m pushed toward only the limited free content.
This is completely unacceptable and confusing. How can a full-year membership expire after just a few months—or worse, show as expired immediately? I paid for an entire year, and yet I can’t access what I was promised. The app clearly does not reflect my payment.
I want Lingokids to immediately reactivate my subscription or refund the full amount I paid. This kind of technical issue and lack of clarity undermines trust. Please respond and resolve this right away.
I purchased the 1-year subscription package for Lingokids, thinking it would give my child full access to the educational content. However, despite paying for the annual plan, the app still prompts me to upgrade to Plus—as if I haven’t subscribed at all. None of the locked videos or premium content ...
I’m experiencing the same issue many others have reported with Lingokids. I purchased an annual subscription thinking my kids would have uninterrupted access. Initially, I could set the screen time freely—usually around 40 minutes to an hour, which worked great. But shockingly, before even a full mo...
I downloaded the Lingokids app but never even opened or used it—not even once. Yet, to my surprise, I was charged a fee immediately. This is completely unacceptable. How can a company charge users before they've even accessed a single feature of the app? I didn’t agree to any subscription knowingly...
I downloaded the Lingokids app just to try it out during the free trial period. Since it didn’t catch my kids' interest, I immediately canceled the subscription and deleted the app. I assumed that was the end of it. However, I was shocked to see that Lingokids still charged my credit card even thoug...
I’m extremely disappointed with Lingokids. While purchasing a subscription through Google Play, I was offered two options—monthly or yearly. I selected the yearly plan, and on December 6, ₺459 was deducted from my credit card ending in 0407. Despite paying the full annual fee, the app now shows pop...
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