I purchased a dress from LightInTheBox to wear for my wedding anniversary. I was thrilled to receive the dress after seeing how stunning it looked in the photos. Unfortunately, upon receiving the dress, I was quite disappointed to find that it did not match the dress depicted in the photos. The fabric had a low-quality feel to it, with a stiff texture, while the buttons were basic and made of plastic. It was evident that the photos had been edited to enhance the appearance of the dress. I attempted to return the dress, but it proved to be quite troublesome. At first, LightInTheBox was unwilling to process the return, but eventually, they agreed to provide a 50% refund. I finally received a full refund, although it was provided in the form of a gift card rather than being credited back to my original payment method. I have decided to never shop from LightInTheBox again. Their products do not live up to their claims, and their customer service leaves much to be desired.
On March 10th, I made a purchase for a dress from LightInTheBox to wear to my cousin's wedding on March 25th. I saw on their website that the delivery date was set for March 14th, so I assumed I had ample time before the wedding. Nevertheless, on March 13th, LightInTheBox reached out to me to expres...
I first saw the website a few months ago and was hesitant to order anything from them because I had never heard of them before. However, when I saw the website again a few weeks later, I decided to give them a try. I placed an order for a few items and was excited to receive them. A few days later,...
I can't even begin to describe the emotional roller coaster that was my most recent pants order from LightInTheBox. First of all, fifteen days have passed since I placed the order, and you still have no idea what happened. Delays occurred during the customs process. I was hoping for a more promising...
I placed an order on Lightinthebox.com, and the app shows that my item should be delivered this month. However, the shipping company claims my package has been returned, and I haven't received a refund. I have no idea where my product is, and despite providing my phone number, no one has contacted m...
I am writing to convey my deep dissatisfaction with LightInTheBox. I made a purchase on September 10, 2023, but unfortunately, it hasn't been delivered yet. According to my account on LightInTheBox, the order has been marked as "delivered" and is currently "awaiting confirmation." I've been getting...
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