LG TV Apps Not Updating or Opening Due to Ongoing 'Server Error' Issues

42

For almost two years, I've been using my LG TV and its apps, like Netflix and YouTube, without issues. Recently, however, I've encountered a frustrating problem when trying to update or add new apps. Every time I attempt to update, I receive a message asking if I want to install the latest version. Despite confirming "Yes," the update fails with a "Temporary issue, service is currently unavailable" error message. I get the same response when checking updates or trying to log in through the mobile app, where I receive "Temporary server error, please try again later (l/001/999/001.0091)."

When I called LG customer support, they suggested it might be an internet provider restriction or family protection setting. My provider confirmed no restrictions. Even after following LG’s suggestion to try using my phone as a mobile hotspot, the issue remained unsolved. LG then offered to send a service technician but insisted the problem was still likely internet-related, despite my being unable to log into my account or access the app functions on mobile.

It’s been a week, and I'm still dealing with this unresolved issue, without an effective solution from LG. I need LG to address this persistent problem immediately.

Comments

Similar Complaints

LG TV Shows Service Errors & Won’t Work Properly

56

I purchased an LG TV weeks ago, but I still can’t properly use its features. No matter what I try to access, I keep gett...

LG DTV_55LB652V TV Update Blocked Netflix Access

58

After the latest LG TV update, I can no longer access Netflix on my LG DTV_55LB652V. My TV is 10 years old, yet everythi...

LG DTV_55LB652V TV Update Blocked Netflix Access

Unable to Log Into LG TV App Store Due to Constant Login Errors

36

I've been struggling with repeated login issues on my LG TV’s app store. Although I managed to access it briefly before,...

Can’t Log Into LG ThinQ App on My New WebOS LG TV

62

I recently purchased a new WebOS LG TV and installed the LG ThinQ app. While the registration process completed successf...

My LG TV No Longer Supports Netflix Even Though It Came Preinstalled

99

I recently received a message on my LG TV that says: “Netflix is no longer available on this device. Please visit Netfli...