We purchased the television with serial number LGNANO766QA, a 55" 139 Screen Nanocell TV, from Teknosa's Ankara Etlik Antares branch on 07.04.2024 for ₺21,599. Authorized friends installed the product on 08.04.2024. Without watching the television for even 5 hours, on 09.04.2024, in the middle of the television, an image distortion occurred as shown in the photograph. Teknosa company, without even checking the television, said through the images that the image distortion on the television was due to user error, that the panel needed to be replaced, and that this panel replacement would be subject to a fee of around ₺16,000. They stated that it was user error that such an image occurred without even 24 hours after the installation. We kindly request that our grievance be resolved.
Subject: LG 86NANO906 TV Malfunction and Troublesome Service Experience Date: 09.02.21 Store: VATAN BİLGİSAYAR Authorized Product Provider: LG Purchased Product: LG 86NANO906 86” 218cm NANOCELL 4K ultra HD webos smart television Price: 22,626 TL Additionally Purchased Item: Surge-Protected Power Str...
I own LG 43uj630v brand Smart LED TV. I bought the product from Teknosa in 2018. While watching a movie yesterday, the image was distorted at the same time. Today I took it to Tekirdağ Çorlu authorized service. They told me that the panel was broken and it was not possible to repair it and that the ...
On February 16, 2024, I purchased an 'LGOLED65G36LA' TV from the Çanakkale Teknosa Extra branch for my company, invoiced at ₺108,000. On March 24, 2024, the panel malfunctioned, displaying horizontal red/blue/green/white lines. I contacted the authorized service, and on March 27, 2024, a service rep...
On October 26, 2024, we took our LG 50LB670V television to Berk Teknik, an authorized service center in Kocaeli İzmit, because it was not working, and we requested an explanation for the failure and the repair cost. After 10 to 12 days, they informed us that the repair would cost ₺12,000, and we dec...
I purchased an LG OLED65C46 TV on November 16, 2024, from an authorized LG dealer. The TV was installed by LG’s authorized service team on November 19, 2024. However, just two weeks later, the screen suddenly went black while watching it in the evening. I contacted LG service and scheduled a repair...
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