LCW's new member discount failed to show up in the system, resulting in many of the items in my cart selling out while I awaited the discount. Due to this issue, I'm deleting your app and rejecting your discount offer. If your system won't function properly, please refrain from organizing such campaigns. These promotions only frustrate people and lead them to miss out on products they intend to purchase. I expected a seamless shopping experience but instead encountered inconvenience and disappointment. Moving forward, I hope LCW addresses these issues to ensure a better user experience for all customers.
We ordered a product from the LCW website on 25.03.2025. Although I ordered size 31 shoes, they had actually sent size 30 with a size 31 label stuck on top—as if mocking people’s intelligence. I immediately went through the hassle of returning the product by courier. The item reached the seller, but...
Following the challenges I encountered with LCW, I contacted them via WhatsApp to verify whether the products W4KF21Z8 and S52901Z8 were the same. I noticed that even though it was confirmed they are the same, you are charging different prices for them, citing seasonal differences as the reason. Thi...
My order of 16 items from the LCW app on 14/10/2024 arrived on 18/10/2024 with 6 items missing. Right after opening the package, I contacted customer service, and they assured me that they would handle it and call me back. However, I received no update until 23/10/2024. I posted a complaint on this ...
I felt completely victimized by LCW Online. On November 27, 2024, I placed an order for six items totaling ₺818.95 during a special promotion. My package was prepared on November 28 and handed over to the courier company Scotty on November 29. However, delivery failed without explanation. On Novembe...
I just tried to cash in my rewards using the "Win App", like they said I could when I bought something. But out of nowhere, the rewards just vanished from my account. I worked hard to earn these points, and in the end, I ended up with nothing. I couldn't use my points the way I wanted, and instead, ...
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