If LC Waikiki mailed your order to the wrong address, use these steps to immediately remedy the situation.
First, contact LC Waikiki's customer support immediately at "https://corporate.lcwaikiki.com/en-US/Customer-Relations". Provide your order number and information regarding the wrong address.
While explaining the problem, confirm the mailing address you supplied at checkout. If the error was made by LC Waikiki or the courier, it should be corrected. However, if an entry error occurred, enquire about feasible solutions, such as reshipping to the right address.
Keep in touch with customer care to receive updates on the resolution. If they are unable to retrieve or redirect the package, ask about a replacement or refund. If you need to escalate the issue, document all communications for future reference.
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
