Ladbrokes Refused My Promotions and Free Spins Despite Meeting All Requirements

Although I have been playing on Ladbrokes for some time, honestly it is not worth it anymore. Played the games, satisfied all the betting requirements, and still they refuse to accept the offers—I have given their promos a fair try. Twice in one day, I finished the promotion steps choosing both times; customer service stated I did not opt-in at all. Knowing you done everything perfectly makes one exceedingly irritable. The supposedly free games are also a joke. Even if you win free spins, you have roughly a 90% chance not to really get them. It is not only a one-time error either; practically every time. People think sites are rigged, I understand, but I have enough experience to identify when anything is wrong. I surely will and I can afford to play somewhere else. Ladbrokes simply isn't it anymore, hence if you want a fair game, I would advise searching for another website.