The KuCoin family has experienced a situation where my assets suddenly disappeared for about 12 hours. I'm confused about how to solve this, and I really need help with it. Also, it's really annoying that customer support isn't offered in Turkish. It would be much better if we could deal with this language problem right away. I'm worried because I've noticed that there are fewer coins in my account. I'm really upset and I want to find a solution to this scary situation. I also want to make sure I get my stuff back. KuCoin needs to quickly help its Turkish-speaking users because the lack of Turkish support is making them even more frustrated.
After re-entering my KuCoin account and successfully completing identity verification, I noticed that my account balance shows as zero. The cryptocurrencies I had purchased are completely missing. I attempted to contact customer support for assistance, but the lack of language support made communic...
I hadn’t logged into my KuCoin account for a long time, but after completing the security verification, I finally regained access—only to find that my balance is missing. The coins I previously purchased are no longer visible in my account. To make matters worse, I can’t use live chat support due t...
I recently logged into my KuCoin account and successfully completed the identity verification process. However, the system keeps asking me to verify my identity again, which makes no sense. On top of that, my account balance now shows as zero, even though I had purchased crypto assets that should st...
I recently encountered a major issue on KuCoin. Despite having an active account with cryptocurrency holdings and completed transactions, my balance now shows as zero. When I checked the transaction history, there are no withdrawal records or any activity that would explain this sudden disappearance...
I’ve used KuCoin for a while, though I hadn’t made any recent investments. A few days ago, funds were deposited into my account. When I tried to withdraw my money three days ago, KuCoin suddenly blocked my account with no clear explanation—just a vague message saying it was a “routine check.” They ...
Comments