On 28.04.2026 I placed an order for shoes from JD Sports to be delivered to Turek, Poland. According to the tracking pag...e on track718, the parcel status changed to “delivered” on 28.04.2026, but I never received the package. I do not know which courier company handled this shipment, I only see the t
When the Adidas trainers from JD Sports came, I was let down to notice scuff marks on the sides and loose stitching clos...e to the toe area. Their return method online was unknown, thus I had to drive to the store to swap them, paying for parking as well as fuel. Although the in-store personnel handle
Ordering from JD Sports, I paid extra for next-day delivery and selected a pair of trainers described as 'in stock'. Whe...n my order arrived late, though, I called customer support only to be told the item was truly out of stock. They said they were sorry and promised a refund in five days, therefore
Providing the exact model, size, and colour characteristics, I phoned the store of JD Sports to enquire about a certain ...pair of Nike Air Max trainers I wanted. The store staff told me they had them in stock, so I travelled forty minutes just to discover they hardly have this model at all. The indivi
Paying extra to have her name and age printed on the back, I bought a Manchester United shirt for her birthday from JD S...ports. Her name was spelt wrong when the jersey arrived, even though I obviously entered the right information on the order form. When I contacted JD Sports about a refund or repla
JD Sports Fashion Plc is a British multinational sports-fashion retailer founded in 1981 by John Wardle and David Makin in Bury, Greater Manchester, England. Majority-owned by the Pentland Group, it is listed on the London Stock Exchange (FTSE 100) and currently operates around 4,850 stores across 49 countries.
Email: [email protected]
Phone: +44 (0) 330 054 4673 (Mon–Fri: 08:00–19:00 | Sat–Sun: 09:00–18:00)
Support is also available via live chat on the website and mobile app.
JD Sports retails branded sports fashion and outdoor products — including footwear, apparel, and accessories — through physical stores and e-commerce globally. Key brand partners include Nike, adidas, Jordan, and The North Face. The group also operates JD Gyms and outdoor retail subsidiaries such as Go Outdoors and Blacks.
Customer feedback across review platforms is predominantly negative, with recurring issues around deliveries, refunds, and support responsiveness.
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