I started a free trial on iTranslate and got charged later, what should I do now?

If you were charged after an iTranslate free trial, it’s usually because the trial auto-renewed into a paid subscription, which happens unless you cancelled at least 24 hours before the end of the trial.

To try to get the money back, request a refund through the store you used to subscribe:

For Apple purchases use reportaproblem.apple.com,

For Google Play use the Google Play refund tool,

For web purchases email [email protected] with your receipt within the refund window (20 days for monthly, 60 days for yearly).

If the store won’t refund, consider filing a complaint on Xolvie to seek a resolution.