itel has Wi-Fi problems; how can I reconnect it?

Start by turning Wi-Fi off and back on, then restart your itel phone and router. Go to Settings → Wi-Fi, select your network, choose Forget, and reconnect by entering the password again.

If it still will not connect, check whether other devices can use the same network and try resetting your phone’s network settings.

If other devices connect normally but your itel does not, check for system updates or contact itel support for device-specific troubleshooting.

If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.