I purchased an iPhone 16 Pro Max from the Apple Store in the U.S. and registered it after arriving in Turkey. However, shortly after, my phone’s screen turned completely white, making it unusable.
When I contacted Apple Turkey’s technical service, they informed me that my device is not covered under warranty in Turkey, and I would need to take it back to the U.S. for service. However, when I bought the phone in the U.S., Apple assured me that the warranty would be valid in Turkey.
Now, I am stuck with a defective phone and no support. Apple, this is unacceptable! I will pursue all legal options if this issue is not resolved. Has anyone else faced this problem? I demand a solution!
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