IP TV Box Pro keeps freezing during live TV, how can I fix this issue?

If IP TV Box Pro keeps freezing during live TV, start by checking your internet connection speed and stability, as slow or unstable Wi-Fi often causes freezing; try switching to a wired Ethernet connection for smoother streaming.

Restart your IPTV device and router to clear temporary glitches, and clear the IPTV app cache or update the app/firmware—outdated software can struggle with live streams.

Reduce network congestion by disconnecting other devices or enabling Quality of Service (QoS) on your router to prioritize streaming traffic, and consider lowering the stream quality if your bandwidth is limited.

If freezing persists, consider filing a complaint on Xolvie to seek a resolution.