IKEA's Partner Courier Won't Deliver, Delayed Delivery Not Solved

I'm so done with the delivery partner that IKEA uses, seriously! So, they told me my thing would arrive on a specific day, but it's been a whole week and I'm still waiting! been calling IKEA a bunch of times to complain, but they still haven't delivered my stuff or given me any updates. But seriously, IKEA keeps on ignoring my calls. What the heck are they thinking by making their customers so mad? This is way beyond what's acceptable! I need my order and they gotta keep me updated on what's going on with our business thing. so aggravating to be kept in the dark like this. We should totally get more consideration than this. just speed up the delivery of my stuff and put an end to this nightmare?