I shopped for 1723 TL and you charged me 157 TL transportation fee. You threw the products in the cargo box randomly, you did not say whether the products would break or fall out of the box, whether they were lost or broken, you shipped the box by saying whatever the customer does. The spatula I bought for 29.99 TL and the peeler I bought for 15.99 TL did not come out of the box. The lower wing part of the parcel, the edges of the edges are empty, the bottom of the parcel is fastened with a single tape, like other products, if you threw them away, there is a 90% chance that it will fall anyway, but you are still shamelessly victimizing me, you do not accept your own mistake, what kind of company are you, you throw the products in the parcel and send them to the cargo, and you say that we put it, you have a 600 lira knife in that order, what would happen if it fell, you do not cover the damage of the product of 46 TL. You have neither respect nor value for your customers. While big companies like you should be an example, what you do is disgraceful.
I bought a product from Antalya IKEA Store 15 days ago. I ordered it to be brought to my house in Isparta by cargo. Products arrived 10 days ago last ...
IKEA Turkey and Horoz Logistics Disaster! I ordered a product from IKEA Turkey online, and after it was shipped, I was notified by e-mail by IKEA. My products were given to a logistic company called Horoz Logistics. At the expected delivery date, I checked the cargo tracking link and it said the pro...
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On 15.05.2023, I placed an online order with the number 111505231009706 at IKEA Türkiye. When I received the product, I was concerned that one of the 1-liter jars with lids had been broken, so I filed a report with the shipping company and took photographs and videos. IKEA Türkiye packaging is very ...
On October 19, 2023, I paid 849 TL including shipping for 5 'Justina Ekru Chair Cushions' from the IKEA app. Despite the prompt confirmation, the delivery by 'Hepsijet' was a disaster. The package was mysteriously held for days at the shipping facility with no communication. It was returned a week l...
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