IKEA did not fulfill my exchange request. Despite calling many times, customer service has been completely unhelpful. The package I want to exchange, which arrived broken, is still sitting in the middle of my house, and I am still waiting for them to pick it up. My dresser assembly remains unfinished.
I bought a bookcase from IKEA online on November 27, 2024, but parts of the product arrived damaged. I requested an exch...ange, but it was processed as a refund instead. I could not establish clear communication with customer service, and despite three months passing, the issue remains unresolved. I w
I purchased a shelf online from IKEA, but it arrived with scratches all over. I immediately requested an exchange, and c...ustomer service assured me that an exchange code would be sent via email. However, it’s been a week, and despite calling daily, I still haven’t received the code or any updates. T
IKEA has been causing me trouble for 21 days. On November 17, I ordered a desk, which was delivered broken by Horoz Logi...stics on November 24 with order number 121711240644796. As soon as I opened the package, I wanted to return it and called the delivery person. They said they could only pick it up
I wanted to talk about how frustrating it was to buy a drawer from an Ikea store. I bought it a while ago, but it was br...oken, so I sent it back and asked for my money back. They told me the refund would be processed within a certain amount of time, but that time has passed and I haven't gotten anyth
As a result of the bookshelf I bought from IKEA arriving broken, I requested an exchange on their website on November 9.... However, the logistics company they work with, Horoz Lojistik, is such a terrible company that instead of coming to pick up the bookshelf during this process, they keep giving us
