I sent my Huawei FreeBuds 3i, valued at ₺700-₺1000, for warranty service due to the right earbud's battery depleting faster than the left. Despite its market value being far below the quoted repair cost of ₺2462.44, they claimed it was an out-of-warranty issue. The requested amount exceeds the actual worth of the product, and I am dissatisfied with this unfair assessment.
I rely on a total of 4 Huawei headphones - 2 FreeBuds Pro and 1 FreeBuds Pro 3 - along with a Huawei Free Clip and GT2 P...ro watch, aside from my phone. The audio quality surpasses all others on the market. However, my complaints lie with the post-sales support. One of my Huawei FreeBuds Pro earbuds w
I own FreeBuds Pro headphones, and I've had them for around three years. Recently, I noticed a potential battery issue, ...so I sent the device to your authorized service center for repair, expecting to pay a fee for the service. To my disbelief, the repair fee quoted by your authorized service center
I purchased Huawei FreeBuds SE earbuds two years ago, and after one year, the sound quality started to diminish. I conti...nued using them as best I could, but before the warranty expired, I decided to send them in for repair under the warranty. However, the service center's response was: "It is not co
I bought Huawei FreeBuds 4 earbuds, and within a year, the sound in the left earbud started diminishing, even fading awa...y completely. Despite not using it constantly, the device is still under warranty. When I contacted customer service, they claimed the earbuds were dirty. I assured them that I reg
I purchased Huawei FreeBuds wireless earbuds, expecting long-lasting battery life from a reputable brand like Huawei. Sh...ockingly, after just a relatively short period, the batteries have severely degraded—they barely hold a charge anymore! It's extremely disappointing because I specifically chose Hu
