Hotminidrama Failed to Pay Reward After Reaching Level 30

I am filing this complaint about the platform Hotminidrama. They promise a payment for watching their videos once the first level 30 is reached, but despite complying with this condition, they have not made the promised payment. On 2026-01-26 I made the corresponding payment related to reaching the first level 30 on the platform, using my account registered with the email address armec***@hotmail.com. I continued using the service and completed what was required to reach the first level, trusting the published offer that a payment would be made upon reaching that level. However, after reaching the first level, I never received the payment that was advertised. I consider this situation misleading, as the platform attracts users with an economic promise that it then does not fulfill. I request that Hotminidrama pay exactly what they promised for reaching the first level 30, in accordance with the conditions they announced at the time I joined and made the payment, and that they provide a clear explanation of why this payment has not been made so that this situation is not repeated with other users.