Hongkong Vcreation Cloud Technology Made an Unauthorized GCash Charge
On 23 October 2026, an amount of 699 was deducted from my GCash wallet for a transaction to “Hongkong Vcreation Cloud Technology Limited” (merchant transaction number: AD2113406922722869248) without my authorization. I did not give any permission or consent for this payment, and I did not knowingly purchase any product or service from this merchant. This transaction is clearly unauthorized, and I consider it an incorrect charge to my wallet account. I request that the full amount of 699 be refunded and credited back to my GCash wallet as soon as possible and that the reason and source of this unauthorized deduction be investigated so that it does not happen again. I kindly ask for my request to be reviewed urgently and for written information to be provided to me after the refund and investigation are completed.
