First, make sure you’re signed into the same HoneyReels account that earned or purchased the coins.
Then restart the app and check for an update; the current Google Play listing shows an update dated July 27, 2026 with bug fixes and performance improvements.
If the episode remains locked despite having enough coins, contact HoneyReels support at [email protected] and provide your account details, episode number, coin balance, and a screenshot of the locked episode.
The developer also lists [email protected] as a contact, and recent user reviews specifically report difficulties unlocking dramas with virtual currency.
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
