I’ve tried to install the Hiyo app on my Android phone (Note 13 model) about ten times today, but the installation keeps failing. Each time I attempt to download it, I receive error messages such as “No internet connection” or “Try using Wi-Fi.”
Interestingly, when I tried installing the same app on another phone using the exact same internet connection, it worked without any problem. This proves that the issue is specific to my device, not the network.
I also tried clearing the Google Play Store cache and restarting my phone, but the error persists. Since the problem only occurs on my device, I am requesting technical support to identify and fix the cause of this issue so that I can successfully install the Hiyo app.
For the past 10 days, I’ve been unable to use my Hiyoo account (User ID: 17411645) due to a message that says, “Your device has been temporarily restricted.” I log in using my Google account, and I’ve already deleted and reinstalled the app, but the issue still persists. When I contacted Hiyoo cust...
For the past 4–5 hours, I haven’t been able to log into the Hiyoo app on my Android phone. I tried every login option, restarted my phone, and even deleted and reinstalled the app, but the issue persists. Every time I try to log in, I receive an “error” message and can’t access my account. Since I ...
The Fitwell app has not been working at all. Every time I try to use it, I get an “Internet Maintenance” error, even though my internet is perfectly fine. After checking online, I see that many other users are reporting the same issue, so this is clearly a problem on Fitwell’s end. Despite this, Fi...
On our Samsung S23 FE and Samsung A15 devices, we use the Pingo app. Even though Instagram is not blocked, my child’s phone shows the warning: “Your family has blocked the Instagram app” and the app will not open. At the same time, the FindMyKids app shows no restrictions and Instagram appears as u...
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