HitBTC drained my account due to an inactivity fee I wasn’t aware of, how can I recover my lost funds?

According to HitBTC's terms, if an account remains inactive—without any trades, deposits, or withdrawals—for six months, a monthly fee equivalent to 50 USDT is applied. This policy has been in effect since June 1, 2021.

To address this issue, it's advisable to contact HitBTC's customer support promptly. You can submit a ticket through their Support Center. For general inquiries, you can email [email protected], and for legal matters, reach out to [email protected].

In your communication, provide detailed information about your account and the fees incurred. Clearly state that you were unaware of the inactivity fee policy and request a refund of the deducted amounts.

While there's no guarantee of reimbursement, articulating your situation comprehensively may improve the likelihood of a favorable outcome.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.