It’s frustrating when Hinge doesn’t respond to your support emails, but there are several alternative ways to contact them more directly.
🔹 Why this happens:
• Hinge receives many requests and may take time to respond;
• Emails sometimes don’t go through or end up in the spam folder;
• Messages lacking sufficient details might not be processed.
🔹 How to contact them:
• Use the “Help” or “Support” option in the app (under settings);
• Visit the official Hinge Help Center;
• Email [email protected] with detailed info, your registered email, and screenshots if possible;
• Reach out on social media (X: @hinge or Instagram: @hinge) — they sometimes reply faster;
• If your account is linked to Apple, use the App Store: go to “Subscriptions” → “Report a Problem”;
• For Android, go to Google Play → Profile → Help & Support.
🔹 Extra tip:
• Mark the support email as safe to avoid spam filtering;
• Be clear, polite, and specific in your message to improve your chances of a response.
❗ If Hinge still ignores you, 👉share your experience on Xolvie👈 to help others and pressure the company to improve customer service.
Related Complaints
My Hinge Subscription Vanished - Support Is Missing In Action
I've been using Hinge on and off for a few years. I would subscribe every once in a while when I wanted to give it another go. Most of the time it worked well, but my most recent experience has left a bad taste in my mouth. I paid for a one-month subscription, but for some reason, I couldn't get int...
Hinge Charged Me After I Deleted My Profile and Left
I thought I was done with Hinge, so I erased my profile a few days ago. I was shocked to see a payment for a subscription renewal yesterday. Are you kidding? They keep charging me like everything is normal, even though I'm not using the app anymore. That's absolutely crazy. I asked for a refund righ...