Heycash Venmo Reward Cash-Out Failed: “Too Many Attempts” Error Fix

I have been experiencing a cash-out problem with Heycash for about a week. Whenever I try to cash out my $10 Venmo reward in the app, I reach the “Congratulations! You can claim your reward” screen, but when I tap “Claim Reward” I get an error message saying “Too many attempts, try again later” and the cash-out never goes through. I contacted Heycash customer service and was advised to clear my cache, reinstall the app, and try a different browser. I followed all of these instructions, but the problem continues and I still receive the same “too many attempts” message when I try to cash out. I request that my cash-out be processed successfully without further errors and that my $10 reward be paid to me as promised. I also ask that my account be checked so that I do not keep encountering the “too many attempts” issue in the future. If they need to contact me for more information, my email address is gina***[email protected].