Google Keeps My NayaPay Virtual Card on Hold With Error OR CCR 53

I am using a NayaPay virtual card from Pakistan and my account is registered in Faisalabad, where I also currently live. I had previously used the same NayaPay virtual card successfully last year for Google One payments. Now, when I try to add this virtual card again to Google payments, I constantly receive the error message on my phone screen: “Contact us to remove the hold on your account. [OR_CCR_53].” Because of this error I am unable to add my NayaPay virtual card and cannot complete my real‑time transactions and subscriptions through Google. I contacted NayaPay support about this issue and they informed me that it may be a gateway problem and that I should contact Google regarding it. This situation is causing serious inconvenience because I used this payment method before without any problem, but now my account seems to be on hold without a clear reason. I kindly request that the hold on my account be investigated and removed as soon as possible, and that my NayaPay virtual card be allowed to be added and used again on Google payments without further errors.

Comments