Google Account Recovery Fails After Hacker Changes Details

80

I am writing regarding my Gmail account, which I used on my Android phone and which appears to have been hacked about two to three weeks ago. When I tried to log in again, I realized that the hacker had changed all of the account details, and I can no longer access it.

I attempted to recover my account using the “Forgot password” option and other recovery methods, but I am not receiving any verification codes via SMS or email through my recovery channels. As a result, I am completely locked out of my account.

Because my recovery options are not working, I have no way to secure the account or stop the hacker from using it. I live in Lahore, Pakistan, and I am requesting that my hacked Gmail account be urgently reviewed, secured, and my access restored. At a minimum, I ask that the hacker’s access be blocked so that my personal data can be protected.

Comments

Similar Complaints

Gmail Account Hacked - Recovery Email Changed

82

I am writing about a serious security problem with my Gmail account, which I was mainly using on an Android device. On 2...

Google Must Restore My Hacked Gmail Account

159

I had been using my Gmail account on my Android phone, but about six months ago another person hacked my account and cha...

Gmail Account Compromised and Recovery Info Changed

48

I am writing to report that my Gmail account, linked to the phone number 7217677033, appears to have been hacked, and I ...