I’ve been using Gate.io, but I’ve lost access to the email address linked to my account. I forgot the password to that old email, and the account is now completely blocked, making it impossible for me to receive verification codes required for withdrawals and deposits.
Since Gate.io requires email confirmation for every transaction, I’m now stuck—I can’t move any of my funds. I urgently need Gate.io to deactivate my old email and instead link my account to my new email address: [@hotmail.com]**, so I can restore full access to my account and resume transactions.
Gate.io, please process this request as soon as possible. I expect fast action to help recover my account functionality and protect my assets. This issue is extremely urgent and directly affects my ability to manage my funds.
I'm currently locked out of my Gate.io account because it's still linked to an old phone number that I no longer use. When I try to log in, I can receive a verification code via email, but I also need to enter a code sent to my old phone number, which I can’t access anymore. This has become a serio...
I recently changed my phone number, and now I’m unable to access my Gate.io account. When I try to log in or update my number, the verification code is sent to my old phone, which I no longer have access to. As a result, I’m completely locked out of the app. I followed all the steps provided by Gat...
I encountered a serious issue with my Gate.io account. Initially, I was blocked from accessing my account and was instructed to log in from another device. When I accessed my account via PC, I discovered that my balance was completely emptied—there wasn’t even $1 left in my account. I have no idea ...
Good afternoon, I hope this email finds you well. I am writing to follow up on my previous emails regarding the issue I am experiencing with 2FA recovery on my Gate.io account. Unfortunately, despite multiple attempts to reach out via email, I have not received any response or assistance. To provide...
I haven’t been able to log in to my Gate.io account for about five months. During the verification stage, I keep receiving the same error message: “Email address not found, phone number not found.” My registered email address (m*@gmail.com)** and phone number are both active and up to date, and I ...
Comments