I transferred ₺29,000 to my Gate.io account in 2023, but the funds have not been credited. No matter how many tickets I open or how many times I follow up, I have not received any refund or positive response regarding my funds. Despite providing all the necessary documentation, I have not received any favorable feedback.
There is no other exchange that cares so little about its users. I do not consider my rights to be respected in this situation.
I deposited a sum of money into Gate.io, purchased two types of coins, and later sold them when their prices dropped significantly. I used the remaining funds to buy new coins and eventually transferred BTC to BTC TR. Despite having all the necessary documentation, including screenshots and deposit ...
I transferred ₺40 worth of funds from my Gate.io account to my Gate.io TR account, and it's been almost 3 weeks—the money still hasn’t arrived. I’m absolutely shocked by this kind of delay. I’ve used several other crypto platforms and exchanges before, and I have never experienced such an issue with...
About a year ago, I made a withdrawal from Gate.io to Binance. During the process, I did not encounter any error messages or warnings, and I completed every step correctly. However, the transaction has been stuck in “processing” status ever since, and my funds remain frozen. Since that day, neither ...
Four days ago, I transferred cryptocurrency to my Gate.io account, and although the coins were successfully withdrawn from my originating wallet, they still haven’t shown up on Gate.io. I’ve sent multiple emails to customer support, and all I get is a generic “the transaction is in progress” respons...
I transferred USDT from Gate.io to Binance TR, but I entered an incorrect code, causing the funds to not reach my Binance TR account. After contacting Binance TR support, they informed me that the money needed to be returned to my Gate.io account and provided me with a TXID to resolve the issue. Ho...
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