I'm having trouble accessing my account because I'm unable to retrieve the two-factor authentication key code from Authenthecor. I've attempted to contact their support team via email, but unfortunately, I have not yet received a response. In addition to reviewing their forums, I have decided to share my complaint here as a final option. What steps can I take to address this problem?
I am unable to access my Gate.io account because the platform is not accepting the codes generated by Google Authenticator. To make matters worse, the same codes are required to contact customer support, leaving me completely stuck. This is a significant failure in the system. I have already sent a...
I seem to have misplaced my Google Authenticator code. I've sent several emails to reset it, but I haven't gotten any replies. I'm having trouble taking out money from my account. Could you please fix this problem by resetting it? It has had a significant impact on me. Get this sorted quickly, or I ...
I haven’t been able to access my Gate.io account for the past 15 days. The problem is that I had previously removed the Google Authenticator app, so I can no longer enter the two-factor authentication (2FA) code required for login. I still have access to the email address I used to create the accou...
Good afternoon, I hope this email finds you well. I am writing to follow up on my previous emails regarding the issue I am experiencing with 2FA recovery on my Gate.io account. Unfortunately, despite multiple attempts to reach out via email, I have not received any response or assistance. To provide...
My Gate.io Authenticator password was deleted, and I’ve been trying to reset or cancel it multiple times without success. Despite my repeated attempts to contact support, they haven’t responded or offered any meaningful assistance. Instead of resolving the issue, they ask irrelevant questions and f...
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