I Can’t Access My Gate.io Account After Losing Google Authenticator 2FA

I haven’t been able to access my Gate.io account for the past 15 days. The problem is that I had previously removed the Google Authenticator app, so I can no longer enter the two-factor authentication (2FA) code required for login.

I still have access to the email address I used to create the account, but during login, Gate.io only asks for the Google Authenticator code — it doesn’t offer any alternative verification method, such as email or SMS authentication.

So far, I haven’t been able to reach Gate.io’s support team for help. While I don’t have a large balance in the account, I still want to regain access to it.

I kindly request that the Gate.io support team contact me via my registered email or phone number and assist me in restoring access to my account.

This issue is urgent, and I’m asking for immediate assistance to resolve it.