I recently discovered that ₺4000 was withdrawn from my bank account without my authorization via the Garena Free Fire game. This payment was made without any confirmation, such as an approval code or SMS notification. It is alarming that a transaction like this can occur so easily, especially considering that children might unknowingly trigger such payments while using a phone. I strongly disapprove of this lack of security and demand an immediate refund of the unauthorized amount. Garena must enhance its payment authorization process to prevent similar issues in the future. I expect a prompt resolution and my funds returned without delay.
I recently discovered that my card information was left saved on my Free Fire account, and to my shock, multiple unauthorized transactions were made. A total of ₺2500 was deducted from my account without my knowledge or consent. Worse yet, the system attempted to charge my card several more times ev...
On June 26, 2025, at around 10:15, I made a payment of ₺299 with my Halkbank card in the Garena Free Fire in-game store on Android for a monthly subscription. My authorization number is 020920. After the transaction, the money was withdrawn from my account, but the diamonds were not credited to my g...
On May 2, 2025, I purchased a 2=3 package deal in Garena Free Fire, expecting to be charged only once as intended. However, I was shocked to discover that I was charged twice for the exact same package, with a total amount withdrawn from my mobile bill reaching ₺2076.58. This is absolutely unaccepta...
I’m extremely frustrated with Garena Free Fire. I recently purchased diamonds, and the money—₺—was immediately deducted from my account. But the diamonds never showed up in my game. And to make things even worse, my account was banned before I could even access my profile or report the issue properl...
Dear Garena Management, I'm reaching out with an urgent issue regarding unauthorized purchases made on my bank account. The user with ID 10117321515 made diamond purchases without my knowledge or consent. Specifically, on October 28, 2024, between 10:59 and 11:10, there were two transactions of 269...
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