Request to Lift Ban on Hacked Free Fire Account (UID: 2491492538)

Dear Garena Free Fire Support Team,

My Free Fire account (UID: 2491492538, in-game name: shownomii) was stolen about a month ago. After recovering it via Facebook, I found it banned due to actions by the unauthorized user. I've played legitimately since 2019, never used cheats, and have invested in my account with regular purchases. I believe the ban resulted from the hacker's actions, not mine. I can provide records if needed. Please review my case and lift the ban. This account means a lot to me, and losing it due to theft is devastating.

Thank you.