I bought 2180 diamonds for ₺540 via GG Top Up, but there was an error, and although the payment was processed, the diamonds never showed up. This is incredibly frustrating! I tried to make a purchase two times; one transaction was successful, but the other one just didn’t go through. I am extremely frustrated and need to know when or if I will receive a refund for the failed transaction. This situation is unacceptable and I expect a prompt response. I'm really frustrated and need help figuring out how to resolve this issue. I need assistance on how to retrieve my money or resolve this issue. It's frustrating that I have to ask for help with this matter.
On 02/06/2025, I purchased ₺550 worth of diamonds for Garena Free Fire through the GGTopUp website. The payment was successfully deducted from my account, but I never received the diamonds in my game account. I waited for the transaction to be processed, but nothing has been delivered so far. This ...
I just made a ₺150 diamond purchase in Garena Free Fire, but I encountered a serious issue. On my first attempt, I got an error message saying "Internet error, purchase could not be completed." So, I exited and retried the purchase, and this time it was accepted. However, when I checked my bank acc...
On October 29, 2025, at 12:38 PM, I purchased 5,600 diamonds worth ₺1,349.99 (≈ $45 USD) through the Garena Topup Center website using my bank card. However, after completing the transaction, the diamonds were never added to my account, and no refund has been issued either. My order number is 15640...
I made a payment of ₺1,400 through Garena Top Up Center via bank transfer to purchase diamonds for Free Fire. After completing the transaction, the platform instructed me to wait. I waited as requested, but the diamonds were never delivered to my account. Following the payment, I received a long re...
Comments