I have been playing Free Fire for approximately seven years, putting in a great deal of effort and spending several hours every day on my account. However, on December 1 or 2, 2025, my account was permanently suspended. My player ID is 1291184529. Even though I have never used cheats, third-party software, or violated any game rules, my account was suddenly permanently banned.
Before the ban, a cheating player randomly and unintentionally joined my group, and later that same evening, my account received a permanent ban. I believe I was punished because of this situation, even though I personally did not use any cheats or perform any inappropriate actions on my account. As a result, years of effort were wasted all at once.
This account had never received any prior warnings or temporary bans. After experiencing this unfair situation, I contacted player support about five times, but each time I received the same automated response. I feel that my messages were not read or reviewed by a real support representative.
Player support has shown no real interest in my case, and my situation has not been properly investigated. I request that my account be thoroughly reviewed, that the permanent ban be lifted if there is no concrete evidence of cheating, and that my account be restored. I respectfully ask that my seven years of effort and time invested be taken into consideration and that my grievance be resolved.
I have been playing Free Fire since it launched, but my account was suddenly banned for seven days without any valid reason. I have never used cheats or violated the rules. I am certain that my account will be flagged again once the ban is lifted, which is incredibly frustrating. This issue has als...
While playing the game Free Fire on November 24, 2025, I was suddenly kicked out of the game without receiving any warning, and from that moment on, my account was completely restricted. I can no longer log into the game or join any groups, and I am unable to play at all. The only thing shown on the...
I've come to criticize Free Fire's account-banning policy. I've been playing this game for three years and have never used any cheating software or tampered with settings such as regedit/config. My account, on the other hand, was suspended for no apparent reason. Three years of hard work were taken ...
Hello, Garena Free Fire customer service, my account has been suspended, and after 7 days, instead of a countdown timer, it now simply says my account is suspended indefinitely. I have never used cheats or any unauthorized software, so I don’t understand why this happened. I have invested time and ...
I’ve been playing Free Fire for six months, and I’ve never used any cheat apps, regedit, or configuration tools. Yet, my account was unfairly suspended without any valid reason, and I feel completely wronged by this. My account ID is 35218786**, and like many others facing this issue, I’ve done noth...
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