Free Fire Abnormal Activity Ban and Account Reactivation Request

I am writing about my Garena Free Fire account which has been permanently suspended. My in‑game UID is 3905149257 and the region shown on the suspension screen is India. A few months ago, when I tried to log into the game, I received a message saying that there were abnormal activities with my account and that it had been permanently suspended. I had installed and used the same account on two mobile phones at the same time, and I believe this is the reason why my account was closed. I previously contacted Garena support about this issue, but my problem has still not been resolved and my account remains permanently banned. I kindly request that my Free Fire account be re‑checked and reactivated if possible, as I did not intend to violate any rules and only used my account on two devices. I would be grateful if you could review my situation in detail and inform me of the result.