Free Fire Max Account Recovery Request - Support Failure

My Free Fire Max account (UID: 7712178531) got hacked, and I just lost access out of nowhere. I spent years developing that account, unlocking items, and having a blast with the game. When I asked for help, it felt like I was totally brushed off — no real response, no updates, and it seemed like nobody gave a damn about resolving the issue. It's really tough to come to terms with losing everything I worked for due to such lackluster support. All I’m asking for is to have my account restored or, at the very least, some clear communication on what steps can be taken.