Fortnite Starter Pack Purchase Issue. Missing V-Bucks Despite Payment

I purchased a Fortnite bundle for ₺500, expecting to receive everything that was clearly listed in the offer. However, one of the skins that was supposed to be included is now completely missing from my account. This is incredibly frustrating and makes absolutely no sense. I’m really angry right no...

I purchased V-Bucks directly using my own Nintendo account, and the payment was immediately processed — I even saw the charge on my bank statement. But the V-Bucks never showed up in my Fortnite account. I didn’t buy them from a third-party platform or through a gift — this was a direct transaction,...

My friend purchased the ₺15 starter pack in FC Mobile, but the rewards from the pack were never delivered. The payment was successfully taken from their card, but neither the promised items nor a refund has been provided. We even reached out to EA Support for assistance, but there has been no respo...

I recently purchased V-Bucks on my phone—specifically, two separate transactions of 1,000 V-Bucks each. I am absolutely certain that I was logged into the correct Epic Games account when making these purchases. I checked my account and verified that both payments were successfully processed and list...

I’ve been trying to purchase the Fortnite Crew Pack on Epic Games, but I keep encountering errors. I previously had an active subscription, but after a few days without sufficient funds on my card, my account seems to have been locked. Now, even when I try using a different card, the payment is reje...