Sivas Otokurt Service took my vehicle out of the test without adding water to the engine, causing the gasket to burn. Noticing this, they added antifreeze to the hot engine, causing the cylinder head to crack. The owner of the company said that he would cover my loss and delivered the vehicle, claiming it was repaired. However, the vehicle broke down on its way to Balıkesir. Now, Ford Otosan has declared that it will not compensate me for my damages.
Our vehicle was handled poorly at Sivas Ford Otokurt Servisi... My family has been put through a lot of hardship due to the extensive damage to the vehicle caused by their lack of expertise and failure to follow proper automotive procedures. It began with a routine inspection, the mechanics decided...
I have experienced serious breakdowns in my 2016 Ford Focus over the last 1.5 years. When it had only 77,000 km the engine and turbo were completely replaced because the oil pump belt became dislodged; although a discount was applied, I spent almost as much as the price of a second-hand car. Four mo...
Hello, we purchased a brand new 2023 model Ford Transit 16+1 minibus on May 26, 2023, from Izmir Ford Arkas dealer. I live in Kocaeli. One month after we bought the car, we received an oil deficiency warning at 6600 kilometers, and we went to the dealer to add oil. Another month passed, and at 13,67...
An accident with my 2021 Ford Focus led me to a disappointing discovery. The authorized Ford service center in Denizli, Ford Yargül, refused to open a damaged file, claiming they had no agreement with my car's insurance company. Upon contacting Ford's central support, I was told they couldn't interv...
Yesterday, while shifting my Ford Mondeo into park and preparing to exit the vehicle, I noticed it started to move on its own. I quickly got back inside, pulled the brake, and managed to stop it. The car remained in gear, so I opened the hood to investigate and found that the transmission cable had ...
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