Flyone poor communication

Online check-in is not possible through Flyone system. They charge you an extra €35 check-in fee and trick you by direct...ing you to their office and asking for a refund. When you go to the office, they tell you that the payment has already been taken and there are no refunds. A €35 check-in fee for a...

Flyone’s online check-in system didn’t work, and because of that, I was unable to complete my check-in in advance. As a ...result, they charged me £45 per person at the airport for something that was entirely their fault. Their system was down, yet I was penalized as if it was my mistake. That alone wa...

I encountered a completely unacceptable situation with my Istanbul-Erivan and Erivan-Istanbul flights. The schedule was ...altered to the point where completing the trip is impossible, yet Fly One refuses to allow refunds or changes. My flight with PNR number Ycterk was originally scheduled for Februa...

I booked a round-trip flight with Fly One for my outbound and THY for my return through Enuygun.com. Unfortunately, I ma...de a mistake with the dates and selected the wrong month. When I realized this, I immediately contacted Enuygun.com for a date change. They told me it would be more expensive to ch...

I paid for a seat on Flyone, but when I arrived at the airport, they charged me an additional €40, claiming that I neede...d to do online check-in. Nowhere during the booking process was it clearly stated that I needed to complete online check-in after purchasing a seat. This feels like a blatant attem...

Hello, I’m writing to report a very frustrating experience with FlyOne regarding my flight on January 9, 2023, from Chis...inau to Istanbul (Flight 5F 341). I received an email informing me that the original departure time of 17:10 had been delayed to 21:50. That was already inconvenient, but what happ...