Hello, this complaint is about the FlixBus company, in partnership with Kamil Koc. During my journey from Budapest to Warsaw with FlixBus, my luggage was stolen. The bus staff did not provide any documentation, thus refusing to take responsibility for my luggage. When I arrived in Warsaw, I was told to report the issue to the FlixBus office, but the officials did not assist us and directed us to fill out an online form. Despite filling out the form, there has been no progress regarding my luggage. We have repeatedly filled out and submitted the form, and I will initiate legal proceedings against the company and the driver. Due to this bus company, my work has been disrupted, and I have suffered significant financial and emotional damage. I am currently unable to perform any of my tasks because of my losses. I am very sad and cannot focus on anything. As FlixBus, I request your assistance in compensating for my loss.
PNR number:
315 788 3579
Route N986
May 19, 2024 Budapest - Warsaw
On January 19, 2025, we accidentally left our bag on FlixBus 902, which departed from Budapest to Vienna at 13:05. Our PNR number is 3218006533. The bag contains valuable belongings and our passports, making this an urgent situation. Despite providing all necessary details, we have been unable to r...
Dear Sir/Madam, On December 10, 2024, I traveled with Pegasus Airlines on flight PC 986 from Berlin Brandenburg Airport to Istanbul Sabiha Gökçen Airport. Unfortunately, I experienced significant issues with my baggage during this journey, and I have yet to receive a resolution. The Issues I Experie...
On 19 May 2025, I boarded the Flixbus Kamil Koç bus scheduled for 22:00 from Bucharest to Istanbul. Shortly after departure—within about 30 minutes—the bus broke down. Despite the critical nature of this situation, the company failed to provide any proper assistance. They simply told us to wait unti...
On July 29, 2023, at 5:25 PM, I was scheduled to travel on the Kiev–Warsaw route with FlixBus using ticket number 3274520814. However, the bus departed the station without picking up a total of 10 passengers, including myself. The driver incorrectly reported that all passengers had boarded. Four of ...
Me and my sister, took a flixbus on 09.04.2024 at 01.00 from Aachen to Paris. We arrived Paris around 7.30 and our luggage was lost. We couldn’t hear after that, nobody helped us. I want that company to recover my losses. The luggage has items worth around 2000 Euros which is a huge amount of money ...
Comments