I regularly buy tickets through the FlixBus app, but it constantly gives me errors and refuses to accept my card information. What’s even more frustrating is that the ticket prices for the same seat keep changing for no reason. For example, I can select the same seat for €14.07, but when I try again, the price becomes €14.57 or €15.53. When I try purchasing from another phone, I encounter the same issues. Even when I switch to a different card, the exact same problem persists. Sometimes, when I use the same card on another phone, the payment goes through, but other times it doesn’t — so clearly, there’s nothing wrong with my card.
Out of curiosity, I even tried entering incorrect card details once, and the same error screen appeared. That means the system isn’t even properly checking the card information — it just keeps failing at the purchase step. I constantly struggle to buy tickets. In some cases, when I try to book a seat that I know is available, it says it’s already taken. Also, even though there’s an option to select both departure and return dates, the app only books the departure ticket and not the return one.
I don’t understand how so many issues still exist in this app without being fixed. I managed to buy my outbound ticket without problems, but I can’t buy the return one. I’ve been trying to book a return ticket for over 8–9 hours, but it’s been impossible.
I purchased a FlixBus ticket through Omio and tried to cancel it well before my travel date. Despite following the cancellation process as instructed, neither Omio nor FlixBus refunded the amount to my credit card, nor did they help in resolving the issue. Instead, FlixBus falsely claimed that my t...
For the past month, I’ve been frequently traveling with FlixBus between Munich and Cologne. On August 11, 2025, my bus number N280, which was scheduled to depart at 22:50, arrived at 23:18 — as it almost always does. This delay happens on nearly every trip, and I’ve been dealing with the same proble...
On March 17, I was browsing FlixBus to check tickets from Budapest to Vienna. I didn’t complete a purchase, yet $37.95 was withdrawn from my bank account. I never received a ticket confirmation, booking reference, or any email—nothing. I tried reaching customer support, but it’s nearly impossible. ...
Hello Flixbus Support, I purchased a Flixbus ticket for 21.06.2024 for 4 passengers, departing at 19:30 from Chu r to Como. Initially, you notified us that the departure time was changed to 19:20 via SMS. Later, we received information that the trip was canceled. As a result, I am unable to find a...
The FlixBus driver demanded €33 instead of the €17 ticket price. I agreed to this amount, but then he took €40 from me and didn't give me back the change. I submitted a complaint on the FlixBus website, but I'm still waiting for a response. I eagerly anticipate receiving an official response. Why am...
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