Fixbet Slot Games Unfair? Lost 10,000 TRY in 3 Days, No Winnings

Over the last three days, I have suffered a loss of $240 while playing slot games on the Fixbet casino site. Despite using super buy-ins, the games yield almost no winnings, resulting in constant losses.
It seems impossible to win anything meaningful — for example, even during a super buy feature, the game only awards extremely low amounts. When I contacted live support, I was told, “You might be having an unlucky day,” without any real solution or investigation.
My username is Musallat25.
I did not use any bonuses or promotions, and this issue keeps happening repeatedly.
I request that the slot games be reviewed to ensure fairness, and that appropriate measures be taken to prevent further player losses. I also request that my losses be investigated and compensated as I have been clearly disadvantaged by this experience.