I am writing regarding an issue with an unwanted monthly subscription charge on Finds.net. I signed up for a trial, but I did not intend to continue with a paid monthly subscription, and I did not knowingly subscribe to a monthly plan. On 8 February 2026, an amount of R750 was taken from my bank card for a monthly subscription that I did not wish to purchase. I only noticed this on 9 February 2026. I contacted my bank, and they informed me that they would look into the transaction. I also reached out to Finds.net, but I was told that they cannot refund me because, according to them, after the trial, the account automatically moves to a monthly subscription. I do not agree with being charged R750 for a service I did not intentionally subscribe to, and I consider this an unauthorized or at least non‑transparent charge. I request a full refund of the R750 taken from my bank card and the immediate cancellation of any active subscription linked to my account, as well as the removal or cancellation of my card details from their system so that no further charges can be taken without my explicit consent. I kindly ask that this situation be reviewed and resolved as soon as possible, and that my refund and card cancellation be confirmed in writing.
On 09.01.2026, an amount of R750 was deducted from my Capitec card ending with 5888 for an unauthorized subscription on Finda.Net. Although I previously registered on Finda.Net, I did not at any stage authorize this specific amount or agree to this subscription. After noticing the deduction, I conta...
On 17/12/2025, an amount of 374 rand was taken from my Mastercard for a subscription to Findandloc, even though I did not subscribe to or authorize this service. I only noticed the charge after it appeared on my account, and I have no connection with this subscription. As soon as I realized this, I ...
I have a subscription with Finda.net that I have been trying to cancel since 25/12/2025, but I am experiencing ongoing difficulty cancelling it. Despite my attempts, the subscription has not been cancelled and I have continued to be charged. The subscription fees have been taken via debit card, and ...
I am submitting this complaint regarding an unauthorized subscription and payment related to Finda.net that appeared on my Absa card. On 06 December 2025 at approximately 07:45 I received an SMS from Absa Bank stating that an amount of R750 ZAR had been reserved by Finda.net on my card ending with 4...
I recently subscribed to Finda Net’s “find lost device” service and since then money has been deducted from my Capitec Bank account incorrectly. On 29 November 2025 at 09:36, an amount of R31 was deducted. Then on 30 November 2025 at 10:37, an amount of R750 was deducted from my account, even though...
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