FedEx Online Shipment Interface Is Confusing and Difficult to Use
The online shipment preparation interface for FedEx is incredibly confusing and difficult to navigate. Compared to DHL, FedEx’s system is far more complicated and frustrating. To make matters worse, the page is in English. I shouldn’t have to know English to use a shipping service while living in Turkey. If my employer didn’t require me to use FedEx for certain shipments, I would avoid the site entirely. The interface needs to be simplified, and local language support should be available. FedEx, please improve the user experience and provide a more accessible and efficient interface for Turkish users.
