Disappointed with Farmina N&D Fish Wet Food
I purchased the Farmina N&D fish wet food. Even though the product had a one-year expiry date, it ended up being molded. We're spending a significant amount of money on products that are supposed to be natural, but unfortunately, we keep receiving items that are spoiled. All six cans of wet food ended up being useless, making my money go to waste. Please go back to the previous level of quality; I've been disappointed with every N&D purchase I've made in the past year. I expect to be compensated for the distress I have experienced.
Dear Tuğçe K., As the Farmina Turkey family, we are always focused on improving our processes to provide the most effective after‑sales support to pet parents. Thank you for your valuable feedback. Regarding the matter, information has been provided through your email address. You can contact us for all your views and suggestions. Our hotline is actively available on weekdays from 09:00 to 17:00, except for public holidays/lunch breaks. Requests received through email and other written channels are responded to within 15 business days. For all your furry child's nutritional needs, you can request nutritional consultancy or download our FarminaGenius app to benefit from our free nutritional consultancy service. Best regards, FARMINA TURKEY
