1

I Face Missing Play Store Gift Card After ₹530 FamPay Payment

Sahil
FamPay
April 7 12:16 PM38

I am writing to report an issue with a payment I made today through the FamPay app, for which I have neither received the product nor a refund.

Today at 12:38 p.m., from Gazipur City, I paid ₹530 via FamPay to the UPI ID “playstore1.***@axisbank” to purchase a Google Play Store gift card. After completing the payment, I did not receive any redeem code or gift card details.

Since the amount has been deducted from my account and I have not received the product, I am very disappointed with this experience. I have attempted to get a response regarding this issue, but so far I have received no reply or resolution.

I kindly request that this transaction be investigated as soon as possible. If the Play Store gift card cannot be delivered, I request a full refund of ₹530 to my account. I also expect clear information about the status of this payment and a prompt resolution.

Sahil
April 8 12:41 PM

Please give me refund as soon as possible

Sahil
April 15 12:55 PM

I made a payment of ₹530 to FamPay, did not receive any product, and I am requesting a refund. The issue is still not resolved.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I lost money after a FamPay transfer not crediting to my account — how can I get it back?

64 Complaint

FamPay deducted money but payment failed — how can I claim a refund?

73 Complaint

Similar Complaints

FamPay Payment Sent by Mistake – How to Reverse UPI Transaction

Roshan
FamPay
March 25 10:59 AM68

I am writing regarding an incorrect UPI transfer made from my FamPay wallet, and I request your urgent assistance in res...

FamPay Account Charged ₹599 for Unknown Google Play Subscription

Sankalp
FamPay
March 9 7:00 PM96

I am filing a complaint regarding an unauthorized transaction made through the Google Play Store, which was processed by...

Accidental UPI Payment on FamPay Sends ₹50 to Wrong ID

SAMARTH
FamPay
February 27 4:25 PM162

I made a wrong UPI payment using FamPay on 27-02-2026, where ₹50 was mistakenly sent to the UPI ID 636372041**@fam inste...

1 Support

FamPay Wrong UPI Transfer - Refund Request To AxisBank ID

Ahad
FamPay
March 22 2:13 PM86

On 22 March 2026, I accidentally made a wrong UPI transfer of ₹30 from my FamPay wallet to the UPI ID playstore1.bd@axis...